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Faqs

I broke/chipped/knocked out my tooth. What should I do?
The enamel that covers your teeth is the hardest part of your body. Despite their strength, your teeth may fracture or fall out during extreme circumstances. Tooth decay increases the chances of broken and chipped teeth.

If you have a chipped, fractured or broken tooth, you may or may not be experiencing discomfort. Even if pain is not present, it is important to see a dentist right away. The internal and delicate areas of the tooth may now be exposed to the bacteria in the mouth. Left unprotected, this could quickly lead to new or increased decay, and ultimately result in loss of tooth or root canal therapy.

If your tooth is knocked out, get the tooth and seek emergency dental care. Teeth can often be implanted after being knocked out; however, time is critical. A permanent tooth that’s been knocked out has the best chance of being re-implanted within 30 minutes of the incident. If you cannot see an emergency dentist, you should visit the ER.

What insurance companies are you contracted with?
Although we do not contract with any insurance providers, we are able to accept most dental insurance on an indemnity basis. We will check with your insurance company to determine your out-of-pocket cost, and then get the claim started for you.

Because we accept dental insurance on an indemnity basis, you will need to pay for your services before we can begin any dental work. We accept cash, credit or one of our convenient financing options. Your insurance company will then reimburse you within a few weeks.

Can I schedule a teeth cleaning or check-up?
Unlike most dental clinics, Lone Star does not offer cleaning and check-up appointments. Our unique staff structure focuses on treating urgent care patients, rather than building a recurring customer base. If you need a dentist for routine check-ups and cleanings, we would be happy to make some recommendations for dentists in your area.

Do you have any coupons or discounts?
No, we do not currently offer any coupons, discounts or free dental care. Special offers and promotions may periodically be available at specific locations.

I can’t afford dental care right now. What should I do?
Detal care is an important part of your overall health and well-being. Lone Star strives to make our services available to anyone in need. We have several different financing options ranging from zero interest CareCredit plans, to in-house financing which requires no credit check. If you have questions about financing or payment, please contact our office.

What does “indemnity basis” mean?
Lone Star accepts nearly all dental insurance plans on an indemnity basis. This means that we contact your insurance provider to determine your coverage, co-pay and out-of-pocket costs. Since we are not contracted with any specific insurance providers, you pay your co-pay or out-of-pocket cost before we perform any procedures.

If for some reason we cannot contact your insurance company, you can pay for the treatment out-of-pocket, and your insurance company can reimburse you.

The amount covered by insurance can vary depending on the type of treatment and the type of insurance that you have. Our staff will determine your out-of-pocket costs, and if necessary help you secure financing. We will always communicate the total out-of-pocket cost before any treatment begins.

Is emergency dental care expensive?
No. The cost of exams, x-rays and treatment are very competitive, and often cheaper than other area dentists. Cost varies by city/region, but all pricing is based on the cost of dental care in the area. This gives our patients the ability to receive high quality dentistry, competitive pricing, and unmatched convenience.

Do you accept Medicaid (Title 19) or DSHS?
Unfortunately we are not currently a Title XIX (Medicaid) or DSHS provider. We do offer several payment options including credit cards, CareCredit® financing, and no credit check in-house financing. You can learn more on our Financing Page.

How can I remove an object caught between my teeth?
If you should get a piece of food or any small object wedged between your teeth, first try to gently remove the object with dental floss. Never use anything sharp like a pin around your teeth as it may cut your gums or damage your tooth. If it can’t be removed by dental floss, contact a dentist for advice or to schedule an appointment.

What happens if I lose a tooth filling?
If you lose a filling, call to get in to a dentist at the soonest available time. In the meanwhile, there are a couple of short-term remedies you can try. Inquire at your pharmacy, and pick up some over-the-counter dental cements available to use as a temporary stop gap. Cavities left untreated can develop into more serious problems.

How can I ease my toothache?
If you’re having continual discomfort from a toothache, here are some steps to take to resolve the problem or at least provide some temporary relief until getting to the dentist. Brush and floss your teeth to remove food fragments on and in-between your teeth. Rinse with warm water. You should not put an aspirin or any other painkiller against the gums near the aching tooth because it can burn and cause damage to the gum tissue. If the pain persists, call to see a dentist as soon as possible.

   

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Lone Star is here to respond to your Dental emergency. It can happen at any time. Call us if you or someone in your family experience dental problems on the weekend, after hours, on a holiday, or if you are visiting from out of town. We can help if you experience sports injuries, trauma, toothaches, broken teeth, lost crowns, chipped teeth etc.

Office Hours

Monday -Friday SaturdayHolidays
8:00 am - 5:00 pm 10:00 am - 2:00 pm Scheduled in advance
Exteneded times and days coming in Spring 2013
Walk-ins welcome, no appointment required during the above stated hours

Lone Star Services

  1. Emergency exam
  2. Bondings
  3. Xrays
  4. Oral Surgery
  5. Recementing crowns and bridges
  6. Root Canals